Royal Mail is a beacon of British failure
Royal Mail is a beacon of British failure, where the inept are rewarded and the innocent pay.https://www.telegraph.co.uk/news/2024/04/12/royal-mail-privatisation-fake-stamps-british-failure/This article in The Telegraph is behind a paywall. Therefore I will copy-paste some paragraphs. "...In February, a BBC Panorama programme titled Royal Mail: Where’s My Post, laid bare the scale of the organisation’s failings, featuring people who had missed operations because NHS letters never arrived, and showing others queuing at sorting offices in a bid to find lost post.This week, we learnt that Chinese forgers are now flooding the UK market with fake stamps – leaving unwitting victims having to pay £5 penalties to collect their letters. ....The company’s director of external affairs and policy, David Gold, admitted this week that the counterfeits, coming from abroad, were so good even he couldn’t tell the difference, before blaming the Border Force for failing to stop them coming into the country. .....No, Mr Gold. A more obvious question is why Royal Mail, a once august British institution, whose origins date back to the reign of Henry VIII, is being run by such a bunch of complete and utter numpties. These people have one job: to deliver the post on time, and they can’t even manage it. Royal Mail has lost £319 million in the first half of this financial year alone and bosses continue to blame labour disputes – despite there having been no strikes since December 2022.The truth of the matter is that cuts to “right-size” Royal Mail have resulted in it becoming the wrong size, having haemorrhaged more than 10,000 employees in the past two years. ....Like its former sister company, the Post Office, Royal Mail has become a beacon of British failure. Much like the stages of grief this sort of abject bungling usually involves five steps. First comes the initial “failure”, be it performance or error. This is normally swiftly followed by the “denial” phase, when senior management repeatedly insists nothing is wrong while continuing to receive generous bonuses. Phase 3 is the “blame” stage, when “the global pandemic”, “industrial action”, even “the customer”, are listed as excuses. Then comes the “lack of accountability” phase, when bosses flail around at select committees and public inquiries passing the buck while exposing their own ineptitude. Such company crises usually culminate in a final “reward” phase, with the CEO inevitably given a golden handshake only to land another plum job – often in the public sector. ..... "This saddens me and angers me in equal measure. Taking Royal Mail, the Post Office, Thames Water and other companies pumping sewage into rivers and surrounding seas with the blessing of Parliament, the living crisis, the COVID-related procurement fiasco, the incompetence of governing classes and the greed of executives, has the UK lost its moral compass?
Ivonne Holliday ● 11d8 Comments ● 6d