Forum Topic

Sainsbury's

Being sent a £30 voucher from Sainsbury's for the bad treatment which hopefully will now be sorted. Head Office rang me yesterday and said they had sent a letter to Werter Road, Sainsbury's that regular customer's who are older should not be treated the way they are and things must change.  I haven't seen the letter. But keep complaining, it's our money that keeps them in business. If the Area Manager has such a bad attitude towards older British people or anybody for that matter. she needs a different job, stick up for yourself and complain to Head Office, don't stand for it. Werter Rd is not a small Sainsbury's local, they should have a checkout open. End Of.

Barbara Stevens ● 13d3 Comments

Doubt it, I went in there Tuesday, Printout on the cig counter 5 items only, or go to self checkout, or ask for a till to be open.  No till open, even in the Lunch Time when busy is stupid. One of the staffs partners went in there and had 4 items in her basket and was told to do it herself. Also helped a disabled lady help pack her basket as no staff to help. So yesterday I went to Waitrose.

Barbara Stevens ● 11d

Well done Barbara,Let's hope service improves and more customers return.

Ed Robinson ● 11d

Received voucher for £30 this morning, if anybody else would like to complain direct phone number. 0345 0130 490. Or Joshua.Lewis@Sainsburys.co.uk.  Executive Office.

Barbara Stevens ● 12d