Just found out the lady who is always telling customers to go to the self checkout isn't even a Manager. Another lady who has trouble walking and was holding on to her trolley asked for a till to be opened. Eventually one of the staff filling a shelf came to help and asked the one who told her to why me. The one who told her then had to help on self checkout as one wasn't working and a lady was telling her even the self checkout behind her wasn't working as a man found out, who then had to be taken to another self checkout. How stupid. No staff. Also Boots last week had about 4 Security Staff walking around the shelves and one person on the till as you go out. All madness. They have to pay for Security, why not pay for staff.
Barbara Stevens ● 80d