After the recent downpours- I am distressed to find water on the inside of the glass on my not even 10 year old windows- which means the sealing unit has failed- any one else had this problem? - any advice would be gratefully received- as I very much doubt that W Council would be interested in assisting
Lyn Saron ● 61d6 Comments
If this has failed then try contacting the Council with the aid of your Local Councillors. You should be able to find their names on the Wandsworth website. Interceding on your behalf with the Council is part of a Councillor's remit.https://www.wandsworth.gov.uk/housing/
Philippa Bond ● 58d
It is a real concern about water ingress leading to mould; any responsible Council would be on top of this.I know very well how frustrating it is trying to contact the relevant people in the Council, let alone trying to get them to actually do anything!However, for what it's worth, you should try and contact Western Area Housing Team: 020 8871 5530 / email@example.comKeep pestering them and copy emails across to councillors etc. This needs to be sorted without delay, before winter does its damage.We paid top dollar for the windows, which are proving to be very second rate!
Paul Doorly ● 58d
Have tried and tried to contact W C by email and telephone- NO JOYMy concern is that this ingress of water can easily seep into the brick work And start a mould/ mold situationIt’s incredibly frustrating and very stressie dealing with W C -
Lyn Saron ● 58d
Hi Lyn, useful advice from the above contributors, but bear in mind that your lease forbids you to have any work carried out on the windows.You need to contact the council and they will deal with it.
Paul Doorly ● 59d
Adam Tripp ● 59d
I am not sure what the failure rate is for sealed double glazed units but it is low - a simple replacement ought to resolve the matter if the unit has failed - the original supplier/installer should be able to offer some help, and of course it may still be under some sort of warrantee.
Clifford Cowell ● 60d