Forum Topic

Sainsbury's

Not Putney, but customer's getting their bags searched after going through self checkout. Bring back tills.

Barbara Stevens ● 650d9 Comments

"Even the shopper in the Mirror article accepts its part of their security checks."Which they need to do because they brought in self-checkout tills because they wanted to. I don't recall a public clamour for them. And (OK it is probably me, and age), but I do not recall the number of regular minor annoyances that self-checkout tills create, when I used to be served by a person at a till, often when buying larger loads of items too. And no till has ever offered to bring me in a spare bread knife, as an assistant in Birmingham did when I mentioned the lack of kitchen equipment in my newly-rented room, while buying a loaf.Reader, I still use that bread-knife.

David Ainsworth ● 647d

I agree, Caroline, staff are very helpful and do open a till if asked nicely.I am allergic to self checkouts...  As a matter of principle more than anything else.

Ivonne Holliday ● 647d

Not really on about Security, just the fact of having to do their job for them. Even one of the long term staff was fed up having to stand to keep helping at the self checkout.

Barbara Stevens ● 647d

I do a weekly shop at the Putney Sainsburys and usually find myself with a loaded trolley. 9 times out of 10 I have found that, if I ask nicely, they will open a till.

Caroline Whitehead ● 647d

What on earth is the problem here.Thise who go through self checkouts and particularly self scan generally choose tk do so.And of course the store will carry out random checks on the self scan in particular. Add to it they usually only re scan 10 items at random. Not sure what the issue is.Even the shopper in the mirror article accepts its part of their security checks.

Andy Pike ● 647d

Wimbledon, it gets worse. So Putney doesn't deserve a Police station.

Barbara Stevens ● 647d

You may need to check each other's baskets, and, if unpaid items are in there, you may need to haul yourself off to the nearest police-station, if you can find it. Wimbledon, I believe.

David Ainsworth ● 647d

I've noticed older people who have a lot of shopping, or even have a younger person with them, really need a till. Also things are heavy if your carrying in a basket. Bit off when you have to put in your basket,carry to self checkout, take out at self checkout, scan yourself. Put in your bag,then get stopped so they can look at your receipt and whats in your bag. Your new job will be to also unload their lorry or there won't be any food in the shop.

Barbara Stevens ● 647d

"There were fears some shoppers might miss an item or two when scanning. They were introduced in the first place because often these stores have low staff levels, and shoplifters felt they could just walk through the self-scan area and out the store without even buying anything.”https://www.mirror.co.uk/money/sainsburys-shoppers-having-bags-searched-30858673Example of the Law of Unintended Consequences.And:-"In July this year, the trade association British Retail Consortium (BRC) released the results of its crime survey, which showed that incidents of violence and abuse against retail employees increased from more than 450 per day in 2019-2020 to more than 850 per day last year."

David Ainsworth ● 650d