Forum Topic

I'm not trying to put back the clock - that's impossible and change can be important. However the way in which executive decisions are made without considering all the consequences or being able to make sure all the ducks are in a row all the down the line puts stress and pressure on those less able to manage and understand the changes they will need to not just make but find solutions for.We all have different levels of understanding and abilities of this.Coming back late from a concert on the tube on Friday night I had a look at how many passengers were on their mobiles - ALL of them down one row of carriage  seats and ALL except two sleeping down the other side!  BUT you don't know and can't tell how great a number of uses they can and do make of it.  Sometimes it is people obviously playing games or watching films/programmes.  I know we check emails and messages and may take the opportunity to read something longer like minutes of a meeting.They are useful for messages from the doctors' surgery to say that a prescription has been issued to the pharmacy and from the pharmacy to say that a prescription is ready to be collected.  I like the confirmation of apptmts from the surgery but the making of apptmts form is well...to be polite ...rubbish and I end up calling in at the surgery.We took a friend to hospital to confirm her appmt the other day.  She has poor eyesight and has asked for communications to be by telephone and post.  She has a mobile with the text VERY LARGE on it (a brilliant reason for a smartphone) BUT it gave instructions on how to reply to confirm that she just couldn't do.  She had already made a visit to the doctors' surgery and they    were unable to do it either.  This is exactly what I mean!

Philippa Bond ● 752d