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Jonathan. I borrowed a bit on this morning's Today programme discussion although the ideas have been floating around elsewhere - I'm involved in a couple of Zoom groups covering that. It is true that Zoom and LinkedIn in groups don't have the same openness and camaraderie as being in the office; most of these technologies are on record so its not the same as that private off the record chat by the water cooler, over a cup of coffee or meeting for a drink in the pub with colleagues. In practice there's always going to be a need for face to face meetings, but they don't have to be in an expensive building constructed on prime city real estate. As part of my telecoms PgDip project into video conferencing in the in 1991 I interviewed some early adopters of VC (remember the first Gulf war when a lot of Americans were frightened of flying?) there was a common theme that initial and probably a meeting every few months should still be face to face if possible. This allowed for familiarisation with body language, mannerisms, "team bonding", etc - remember most video meetings at the moment are being done with colleagues or associates that people know well and 20 years on the technology is better (or can be if you've got the budget, it's certainly easier to use). What's interesting, someone I know quite well is hosting a series of Zoom conferences. In live meetings he's very " fluid", obviously feeding on audience feedback; on Zoom he seems slightly mechanical, rigidly following his script - although still a good speaker.

Michael Ixer ● 2154d

There were very few lights on in flats and nearly all of the retail units looked unoccupied. It's going to be interesting to see how the London commercial and residential property markets look in the "new normal".  Many large " knowledge management" companies (financial services, media, advertising, IT, etc) are realising they can work just as efficient and productively with staff working from home and can see millions, if not billions, of savings if they ditch central city offices; then we've got retail companies, many moving to online sales where they'll prefer to stay avoiding premium rents on high streets. There's the hospitality sector - pubs, cafes, restaurants, hotel, travel, etc) but they'll be so cash strapped they'll either go bust leaving rents unpaid, or go nto administration or just scream at landlords for rent reductions - travel will likely either have only online sales or push for reductions at transport hubs. On the residential side, if offices are no longer in cities then employees  have less reason to live there either. (Hence, travel income with be further hit by fewer commuters and business travellers.)  So we're left with data centres, distribution centres, call centres, infrastructure services, schools, transport hubs, hospitality facilities, etc being the main physical work environments with perhaps the WeWork, Regus, etc for those times when those face-to-face meetings are unavoidable? However, few of those need to be in major city centres so can be dispersed around the country? And don't rely of too any data centres remaining in the UK; unless network latency is an issue post Brexit they'll possibly look to migrate to the EU or US depending on whether they want to fall under the GDPR umbrella or avoiud it? Just some thoughts.

Michael Ixer ● 2154d