Mascalzone - Putney High Street
The demise of a great local restaurant – visit with caution!I have been a regular customer of Mascalzone for several years which saddens me even more to have experienced one of the most cynical attempts of conning and over-charging that I can remember.Whether this is now a desperate attempt of the new management to boost the bottom line I cannot say but basically the attempt to over-charge us for a party of three was to the tune of some £60!The following represents the various elements of this con all executed through the guise of the new manager who plays the ‘bonhomme’ role quite convincingly:- Offered what was quite clearly presented as a complimentary glass of Prosecco upon arrival – to find it charged to our bill- Ordered 3 glasses of house red that had been up charged to a wine priced at £8.95 per glass- Then charged for 7 glasses of this wine, even though only one of these was confusingly ‘topped up’- Finally seeing a 12% service charge appear on the revised lower billIronically the food was very good which bizarrely made the whole experience even more frustrating.Sadly I will not be returning although I will now read reviews of the restaurant with interest to see if the new management even care that ultimately customers will vote with their feet
Mike Spurling ● 2115d4 Comments