Forum Topic

Putney Post Office

I have given up going into our main Post Office and take a 15 minute walk to the one on URR by the Dover House Estate or if possible the lovely Post Office in Wandsworth Town Centre.I wondered if I was the only one who disliked going in there and when I looked under google reviews, there were lots of other people who felt the same.  My personal favourite review is :“I would rather take a field trip to Afghanistan and dress up in LGBT clothing than spend another minute in there”.If you have a spare 10 minutes, they are worth a read.

Martine Guy ● 2714d15 Comments

I've just been in. No queue at 12.30. What's the problem? (I haven't got time to read google reviews!)The Post Office is now open until 7.00pm which has to be a good thing.

Lucille Grant ● 2714d

If my post is urgent and I don’t have time to get to another post office, I use mailboxes over the road.Lucille, here’s another couple of reviews:“I have the same conversation every time I reluctantly go in to post something.  Do I want it to arrive tomorrow, of course I do, then it’s 2000 quid.  I want it sent the cheapest way,  .£.1.70”“Terrible service.  the staff was very rude and unhelpful.  Better to stay away if you don’t want to have a ruined day”

Martine Guy ● 2714d

Oh yes, I agree that this constant sales 'technique' is boring at best and irritating and time wasting at worst! I wouldn't go as far as saying it would ruin my day lol.Good suggestion about MailBox.

Lucille Grant ● 2714d

No it wouldn’t ruin my day either, but I have seen one Japanese Lady who was nearly in tears because of how she was spoken to there.My son went up there a couple of months ago and they were offhand with him, so we went together to the main Post Office in Wandsworth.  They are so lovely  and helpful in there.  The other little post office by Dover House on URR very kindly tried  to be helpful too in reducing my postage costs.

Martine Guy ● 2714d

I'm just grateful we still have a Post Office at all in central Putney. It's not always easy pr convenient for everyone to get to either alternative.

Lucille Grant ● 2714d

Yes Lucille, we all have a choice and mine is to avoid.  I haven’t been in since Xmas.

Martine Guy ● 2714d

Because of where I live, near the Spencer, and being pretty immobile, have to get 2 buses, so usually wait until able to get a lift to Dover Hse Rd one.who are always friendly and helpful And, to add insult to injury it has no post box!!  However.  With the 209 bus now running to Sheen, it's brilliant.  With Marks gone, Dyas the wrong end of PHS, Smiths gone, I use Sheen a lot now.  Waitrose, free parking if I get a lift, pet shop, Smiths, P.O etc etc.Great eateries too.  How PHS should be. And within a stone's throw of Richmond Park too! A real pleasure to shop there.

Barbara Shillabeer ● 2714d

Barbara, I go to East Sheen once in a blue moon, but had to go to there this week and was surprised at how good the shopping was.  Will def. go again soon to have a good look around.I will try to go when I have something to mail, plus they have a garden centre to visit too.

Martine Guy ● 2714d

The Post Office in Church Rd Barnes is easily accessible on the 485. However not so good since the wonderful Maria left.

Caroline Whitehead ● 2714d

Interesting.  Don't males on this forum use the post office? Not being sarcastic, just wondering, as all responses were from women.

Barbara Shillabeer ● 2714d

Really dislike the Putney PO the staff are dreadful especially to anyone who is the least bit hesitant had to step in and help as a staff member refused to explain costs clearly for a disabled man quite intimidating & Always push the most expensive service. So many complaints about them on social media don’t know how they get away with it any other business would have closed down. Not convenient but use Dover House or Barnes PO as just dislike the place so much.

Christine Bryan ● 2707d

I've been in there a couple of times and it's bleedin awful.Personally if i need to post anything now I use mailboxes, the staff in there are great. No idea if they can do everything a post office can though, i just use them for parcels.

Matt Palmer ● 2707d

Here’s another couple of online reviews for those who don’t have time to read Google reviews:“Possibly the worst Post Office in the U.K.”“Terrible slow service, incredibly rude and obnoxious staff.  Dreadful place.Avoid”

Martine Guy ● 2707d

Have you or anyone else  concerned about the  quality of service  at the Putney Post Office sought to speak/write directly to a manager there? It may improve matters?

Lucille Grant ● 2706d

Google "Postoffice.co.uk complaints"You can fill in a form online or call the various numbers shown.If all else fails you can Tweet.

Chantal Blake-Milton ● 2706d