Forum Topic

sainsbury fiasco

A close friend went into Sainsbury LRR at roughly 10pm a couple of nights ago. She has lived in Putney 45 years and uses Sainsbury regularly as it is her local supermarket. She was accosted by the very young manager who accused her of theft. He proceeded to abuse her verbally of many things, including staying in the shop too long. I was unaware of a time limit whilst shopping! He refused to let her see the ctv. Another member of staff defused the situation.I find this dreadful. She has no redress, although she has written to both the Area Manager and Head Office. It will be interesting to see what they say about the employee's people skills.

Barbara Shillabeer ● 2806d19 Comments

That's awful, always find them very friendly and helpful.  I wonder if it was the Security Guard who got the wrong end of the stick.

Bunny Payne ● 2806d

Pur in a GDPR subject access request to see the CCTV?

Michael Ixer ● 2806d

Michael.  Thank you.  Had no idea what GDPR was.  Googled it. Unforeseen consequence.  If we exit the EU will it still be applicable. ? I don't really understand how much EU law has been already put into place in British law.

Barbara Shillabeer ● 2805d

And there's one of the crux of Brexit!  Right there!  In that last sentence :-)

John Gorst ● 2805d

@John GorstStop fear mongering. BBC report:"There are currently about 12,000 EU regulations in operation in the UK.The government plans to copy over the vast majority of them word-for-word into UK law on 29 March, the day the UK leaves the European Union for good."The Civil Service have working on this for over 2 years, as you probably already know.

Sue Hammond ● 2805d

Most of the GDPR has been incorporated into the 2018 Data Protection Act. No option if UK companies want to process the data of EU citizens without lots of legal agreements. It's why a no-deal Brexit would be a disaster for many companies with EU subsidiaries unless they've put the relevant internal contracts in place, which if their is a deal or A50 revocation/postponement will all have been a waste of time as money. That's why some of us consider Brexit a complete mess and distraction for businesses.

Michael Ixer ● 2805d

Fear mongering?  I don't see your point Sue??My point was that the brexit decision was based on people not really understanding.  On both sides.Strategic decisions shouldn't be made by people who don't understand things.  Fundamentally there should not have been a vote.  Yet here we are...Anyway, this is digression of original thread.  I do not condone any false accusations and it's up the complainant to evidence if anything illegal has happened before harassing the person in question.  The Sainsburys franchise should put up or shut up (and apologise).

John Gorst ● 2805d

Just to nice that's a very superficial comment on EU data transfers - I don't want to go into data equivalence, model contractual clauses, binding corporate rules, ... - which is why I don't want Brexit!

Michael Ixer ● 2805d

And it gets even more messy, data transfers between the UK and US are also affected as most of these take place under a US-EU agreement called Privacy Shield. But I expect Farage and Virus had thought all that through before they planned Brexit ☺https://www.kingsleynapley.co.uk/insights/blogs/brexit-blog/brexit-update-eu-us-privacy-shield

Michael Ixer ● 2805d

And it gets even more messy, data transfers between the UK and US are also affected as most of these take place under a US-EU agreement called Privacy Shield which will no longer apply after Brexit. But I expect Farage and Boris had thought all that through before they planned Brexit ☺https://www.kingsleynapley.co.uk/insights/blogs/brexit-blog/brexit-update-eu-us-privacy-shield

Michael Ixer ● 2805d

@Michael 11.01Thankyou for that clarification Michael. Companies have had over 2 years to put any relevant internal contracts that could apply to them in place, so if they haven't done so by now, why not? Have they been prevaricating in the hope that Brexit would be stopped? However, I do agree that Brexit is a mess due to having a weak Remainer PM, and a Parliament top-heavy with Remainer MPs doing their best to thwart the Brexit process. They are to blame for the present chaos and the costly uncertainty for businesses, and I hope the guilty ones are punished in the next GE.

Sue Hammond ● 2805d

@Sue 11:41. Sue it's true companies could have put internal agreements in place. However, most boards would probably anticipate that the government would be competent enough to get a data equivalence agreement with the EU in place within the two year A50 negotiating agreement. If that's in place then the internal agreements are not require, why waste time and effort putting something in place which many lawyers avoid if they can? Also, it might be better just to move ones data processing operation from the UK to the EU - something that with modern "cloud" IT may not be all that difficult. It all comes back to the uncertainty of what type of Brexit we will we have on 29th March, if any ...

Michael Ixer ● 2805d

... and there we have it - another forum subject digresses into Brexit.  Roll on March 29.

Roy Robart ● 2805d

I KNOW! (yawn)

Bunny Payne ● 2805d

Of course this all pre supposes nothing untoward was going on

Andy Pike ● 2805d

Isn't that because the effects of Brexit  permeate into our lives and many of the subjects discussed? I think your optimism about the 29th March might be misplaced :-/

Michael Ixer ● 2805d

...This all pre supposes nothing untoward was gong onI may have got this wrong but I thought Andy was referring to the incident at Sainsburys rather than Brexit.

Jane Carter ● 2803d

GDPR will still be applicable under UK Law, if we leave the EU or not.

Ben Rainbow ● 2802d

It'a all by the looks... At Waitrose (and I had the same issue when I lived in Parsons Green) the security guy gives me bad looks and follows me around the shop when I wear a biker's jacket never when I wear a suit. Probably thinks I'm not the same person.

Marc Blanchard ● 2794d