I need to courier a couple of boxes of books, and wondered if you could recommend a courier? There are so many now, and the last ones I used weren't very good.... Thanks
Victoria Diamond ● 2837d12 Comments
Hermes used to have a pretty bad reputation but they seem to have got their act together now. I have used them 89 times with only 1 loss which was compensated without too much hassle. If you decide to use them book the job directly on the MyHermes website and not on 3rd party sites like Parcel2Go as the tracking isn't as good in my opinion. Dpdlocal-online is very good with excellent tracking but more expensive. Avoid Yodel!
Sue Hammond ● 2837d
I use both DHL (for national and international) and Addison Lee (for within London) pretty much every day. Never had any real problems with them.
Matt Palmer ● 2837d
I used parcel2go last week to send my dualit toaster to be repaired. Very quick and efficient and well priced
Maxine Campbell ● 2833d
I don't send anything by courier, but often receive things from Hermes. Our local Hermes courier is lovely and they seem very competent to me.
Bunny Payne ● 2833d
Hi Bunny, you probably have the same courier as me, a tall slim black guy called Richard? He's very polite and helpful and always waits long enough for me to answer the door because he knows I am a bit slow, he also lifts my parcels into the hall if they are heavy. A really nice bloke. 👍🏻
Sue Hammond ● 2833d
I used Hermes when I had to send out a lot of books a couple of years ago. I found them efficient and never had problems. The drop-off point was Werter Rd Sainsburys in those days, which was convenient.I gather that they have recently improved pay & conditions for staff too.
Caroline Whitehead ● 2833d
@Caroline"I gather that they have recently improved pay & conditions for staff too."It's great that Hermes are now recognising that workers in the gig economy should have have rights. Their delivery drivers will still have the choice to remain self-employed if they wish to do so, which will suit many of them because of the flexibility it allows. However, I suspect many of them will choose not to be in a regulated PAYE system despite the lure of holiday and sick pay. https://www.personneltoday.com/hr/why-hermes-self-employed-plus-status-could-revolutionise-the-gig-economy/
Sue Hammond ● 2832d
I've often used Transglobal Express (https://www.transglobalexpress.co.uk/) who, despite their saying they deliver worldwide, also cover intra-UK deliveries. All you need is the weight and dimensions of your parcel, and you can get quotes from up to a dozen couriers. Very useful.
Richard Carter ● 2832d
@Sue, yes must be the same guy, lovely, friendly, polite and helpful :)
Bunny Payne ● 2832d
@BunnyYes I think so. Just to let you know that Richard won't be around for a while because on Tuesday he's going home to Ghana for 3 weeks. The guy who will be doing his round whilst he's away is called Leon; he was with Richard today and he's very nice too.👍🏻
Thanks so much everyone. Really appreciate it. I've got lots of options now! Thanks again
Alison Fraser ● 2831d
That's funny. I just realised I hadn't made the original request, but was looking for a courier at the same time. Thought I'd asked, and didn't see that someone else had also asked.
Alison Fraser ● 2830d